Nationals Member for Euroa Annabelle Cleeland is encouraging residents to check if their devices will still work as Telstra prepares to shut down their 3G network in June this year.
Telstra will be closing its 3G network in June 2024, with equivalent coverage of 4G set to be provided in the existing 3G only areas.
“If you currently have 3G only devices, they will no longer work after June 30,” Ms Cleeland said.
“This could impact your phone, tablet, medical devices, security systems, and more, so it is crucial that you are prepared beforehand.
“While this change will be inconvenient for many, I hope to see improvements in the network for our regional communities that already suffer from unreliable coverage.”
If you’re a Telstra customer, or if you have a device that uses Telstra’s mobile network, you can find out if your mobile phone is impacted by texting ‘3’ to 3498.
Telstra will then respond to let you know the status of the device you’re messaging from, and whether you need to take any action.
If you’re using a device to monitor health such as medical alarms, security, or other remote safety situations, and they’re currently using the 3G 2100 MHz layer, they’ll stop working as the network is closed.
Information on their compatibility with the new network can be found on accompanying paperwork from the manufacturer, or by contacting the provider of these devices to upgrade now.
Telstra estimates that there are still approximately 113,000 consumer mobile phones in need of upgrading before the network closure, and that they are in the process of contacting customers who may require an upgrade.
“I encourage anyone having difficulties with the transition, or those in need of assistance, to get in touch with me and I’d be more than happy to help,” Ms Cleeland said.
More information can be found at: 3G closure – what do I need to know? – Telstra
